Frequently Asked Questions
Find answers to common inquiries about our services, policies, and hours of operation
How does the grooming service work?
Each grooming appointment begins with a gentle wash and dry to get your pet clean and comfortable. From there, our groomers provide a full haircut and tidy-up based on your pet’s coat type, length, and your preferences. We also take care of the details, trimming around the face, paws, and sanitary areas, so your pet looks fresh and feels their best. With a focus on comfort and care, we make sure every grooming session leaves tails wagging!
What are the hours?
For our Etobicoke location, we are open Tuesday to Saturday from 9 AM to 5 PM, and for our Georgetown location, we are open on Monday & Sunday by appointment only. Our flexible hours accommodate busy schedules, ensuring you can wash your pet at your convenience. Check our 'home page' for any holiday hours
What to bring?
Just bring yourself, and your pet on a leash, check-in for your appointment at the front desk, and we'll handle it from there!
What is the pricing?
Our bath & tidy service starts at just $20. Pricing varies based on the weight of your pet, fur length and any additional services you choose. Check our services page for detailed information!
Still have questions?
If you need more information, feel free to reach out. Our friendly staff is here to help you with any inquires. We want to ensure you and your pet have the best experience possible!